Newham Cultural Passport

Opening cultural experiences to more people in Newham

The Cultural Passport is Newham’s new gateway to high‑quality cultural experiences and creative opportunities for residents. It provides access to free* and discounted tickets for inspiring events — including theatre, live performance, exhibitions, family‑friendly activities and cultural festivals.

To deliver this offer, Newham Council has partnered with The Ticket Bank, a national scheme that redistributes unused cultural tickets to communities who need better access. Together, we’re opening up opportunities that many people in Newham might not otherwise experience, helping them build confidence, curiosity and a stronger connection to the cultural world.

Newham is full of talent and potential. The Cultural Passport helps people explore it, enjoy it and imagine new possibilities for their future.

*+mandatory booking fee

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Trusted by councils across the UK

What the Ticket Bank is

We work with Tickets for Good to redistribute spare tickets through a trusted network of event organisers, promoters and venues.

These are seats that would otherwise go empty, now made available to people who could really use a moment to enjoy a show, check out their favourite band or enjoy a sporting moment with family and friends.

The Ticket Bank is open to people receiving government benefits and to those referred by our bridge-partners, including local councils, food banks, housing services and charities.

Once you are signed up, you can book directly through the platform. It is simple, quick and easy to use.

We have separate platforms for people working in healthcare, charity, education or as a volunteer.

How the Ticket Bank supports cultural access

Our event partners donate tickets

Venues and event organisers share spare or unused tickets through Ticket Bank.

We make tickets available on our platform

Working with Newham Council, these tickets are offered to residents through the Cultural Passport.

Our members experience culture

Our members gain access to inspiring cultural events — from theatre and performances to exhibitions and festivals.

Sign up and start claiming tickets today

Who can join?

The Ticket Bank is for people who might face barriers that make it harder to access live events. This could include:

People receiving certain income-related or support-based benefits

Unpaid carers

People supported by community or charity organisations

If you are unsure, simply start the sign-up. The process will guide you and you may be eligible even if you did not expect to be.

Sign up and start claiming tickets today

How It Works

01
Event partners donate spare tickets

From theatres and music festivals to football clubs, comedy nights, arena tours and grassroots venues, partners across the live events sector donate tickets to the Ticket Bank platform.

02
Check your eligibility

Individuals on low incomes can apply with proof of benefits or through referral from a trusted community partner like a council, food bank or local charity. To check eligibility, begin the sign-up process here.

03
Browse events

Once your account is verified, you can browse hundreds of events on the platform. You can filter events by location or genre to help you find the perfect event for you.

04
Book your tickets

With just a small booking fee, you can access tickets across the country. Many events allow additional tickets so you can bring family, friends, colleagues, neighbours or whoever you want to enjoy the event with you.

05
Enjoy the experience

Attend your events, enjoy the moment and don’t forget to send us a picture or two. Our ticket donors love to see people enjoying the events and hearing your feedback.

Sign up and start claiming tickets today

Why this matters

Access to culture should be open to everyone. By partnering with Newham Council, The Ticket Bank is helping remove barriers that can prevent people from attending cultural events.

The Cultural Passport helps residents:

- Discover new cultural experiences
- Build confidence and curiosity
- Connect with the creative life of their borough
- Imagine new possibilities for their future

Newham is full of talent and potential — the Cultural Passport helps people explore it and enjoy it.

What our members say

It has been the most valuable thing in my life bringing friends together and new experiences to life. I'm so grateful.
Ticket Bank Member
It's given me something I'm able to look forward. The planned events in my life are often stressful, tedious or just boring and this has injected some much needed positivity, fun and freedom into my life and has really helped me to feel less socially isolated.
Ticket Bank Member
It’s given me and my loved ones the chance to experience events we never thought we’d be able to attend. From live music that lifted our spirits to theatre shows that sparked meaningful conversations, each outing has created memories we’ll treasure forever.
Ticket Bank Member

For organisations

If you support people who could benefit from the Ticket Bank, or if you are an event partner interested in sharing tickets, we would be delighted to connect.

We already work with charities, councils, community groups, venues and promoters, and we are always excited to welcome new partners.

Together, we can help more people enjoy experiences that bring joy and new experiences.

Use our dedicated Ticket Bank enquiry form to get in touch with our team.

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Our impact so far

1,200+

event partners

1M+

tickets distributed

Be Part of Something Good

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For Members
Free to join
Verified access to tickets
Music, comedy, theatre, sports & more
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Have Tickets To Share?

For Event Partners
Easy process
Fill seats with purpose
Support those in need
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